Thu, 19 July, 2018
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User Support Technician
Posted date [Jul-12-18]  (ID: 202534)
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Bahl Consultancy Services INC. located at 8140 128 St #343, Surrey, BC V3W 1R1 needs 2 full- time, permanent User Support Technician to join their team as soon as possible.

   Job Duties:

  • Diagnose and resolve technical problems encountered by users
  • Maintain a problems and solutions log for use by other technical support analysts
  • Communicates with the customers and users to identify and diagnose potential problems
  • Implement effective solutions to the problems encountered by users
  • Advise, Train and mentor other technicians or users if needed
  • Provide IT support relating to maintenance of clients’ physical networks
  • Act as onsite technical support for user issues
  • Perform regular onsite, staging, and repair services
  • Act as the primary contact for customer issues needing escalation
  • Document system reviews, recommendations, and internal processes and procedures
  • Assist other departments and team members as needed (e.g. help desk, special client projects, etc.)


Terms of Employment: -


Wages: - $31.00 per hour- 40 hours per week. Overtime of $1.5/hour starts after 40 hours per week.

Location of employment: - 8140 128 St #343, Surrey, BC V3W 1R1

Additional skills: - Team Player, Organized and professional.

Job Requirements: -

  • Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply.
  • 2 + years relevant experience in the related field is preferred.

Positions are available and open to Aboriginals and new immigrants.

Interested candidates can apply through: -

Email: -

Mail: - 8140 128 St #343, Surrey, BC V3W 1R1

Job Title User Support Technician
Company Name Bahl Consultancy Services Inc.
Category Category -> IT / Internet
Job Type Job Type -> Full-Time
Salary $31.00
Location Surrey
Area Location -> BC - Other