Our client located in Laval, Quebec is looking for a Bilingual Help Desk Representative to add to their team.
What's in it for you:
- Work for a worldwide client
- Excellent compensation plus benefits
- Permanent position
- Free parking
Hours: You must be available to work any shift between 8am-12am (midnight) Monday to Sunday
In this role, you will be responsible for:
- Providing technical support to clients over the phone
- Troubleshooting of issues
- Managing incident reporting
- Escalating calls when required
- Dispatching service technicians
- Any other duties as required
The ideal candidate will have:
- Fluently bilingual in both French/English
- 2+ years in help desk and/or technical support
- Previous POS or other technical support experience required
- Post-secondary education
- Strong working knowledge of MS Office
Please note: A criminal background check will be performed on the selected candidate.
Send your resume today to be considered for this position.
APPLY DIRECTLY TO THIS POSITION AT http://www.blueskypersonnel.com/current-jobs/?referenceId=003388
BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.