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Bilingual Help Desk Representative
Posted date [Sep-24-17]  (ID: 162798)
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This post has expired! It was posted more than 90 days ago.

Our client located in Laval, Quebec is looking for a Bilingual Help Desk Representative to add to their team.

 

What's in it for you:

  • Work for a worldwide client
  • Excellent compensation plus benefits
  • Permanent position
  • Free parking

 

Hours:  You must be available to work any shift between 8am-12am (midnight) Monday to Sunday

 

In this role, you will be responsible for:

  • Providing technical support to clients over the phone
  • Troubleshooting of issues
  • Managing incident reporting
  • Escalating calls when required
  • Dispatching service technicians
  • Any other duties as required

 

 

The ideal candidate will have:

  • Fluently bilingual in both French/English
  • 2+ years in help desk and/or technical support
  • Previous POS or other technical support experience required
  • Post-secondary education
  • Strong working knowledge of MS Office

 

Please note:  A criminal background check will be performed on the selected candidate.

 

Send your resume today to be considered for this position.

 

APPLY DIRECTLY TO THIS POSITION AT http://www.blueskypersonnel.com/current-jobs/?referenceId=003388

 

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BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.

 

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

 

Job Title Bilingual Help Desk Representative
Company Name BlueSky Personnel Solutions
Email resumes@blueskypersonnel.com
Category Category -> Customer Service
Job Type Job Type -> Full-Time
Salary
Location Laval
Area Location -> PQ - Montreal