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Sales Supervisor
Posted date [May-16-18]  (ID: 194081)
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Adore is a licensed wholesaler-distributor of Adore Cosmetics, a fast-growing company with operations in major cities such as Miami, Massachusetts, and Toronto. Adore Cosmetics is committed to customer satisfaction by providing the best merchandise at the most affordable price possible. With main production centres in North America, all formulations are developed using only the best natural ingredients made by locally trained specialists.


Constantly growing and always looking for innovative ideas, Adore is now in search of an experienced Sales Supervisor (Retail and Subscription). The successful candidate will be working closely with our management team to ensure that we bring our products closer to all Canadians by ensuring competitive sales procedures both in store and on the road for our trade shows!



The candidate must be able to perform the following:

In-store and Trade Shows

·         Implement procedures in order to meet store and trade shows sales goals depending on season

·         Oversee special orders, including those for shipping and delivery (shipping and payment details)

·         Assist in marketing and space planning and ensure that staff members understand themes and special offers

·         For trade shows, ensure stocks and display inventory

·         Ensure space organization

Client Service Experience

·         Supervise staff training to ensure excellent customer service experience for customers

·         Will oversee client list, especially those who have signed up for monthly replenishments (order list, delivery, pick-up)

·         First point of contact for all on-site client complaints and oversee escalation

Internal Operations and Human Resources

·         Oversee all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork

·         Oversee and implement weekly schedules, including impromptu staff replacement in case of sick leave calls

·         Prepare weekly and monthly reports on national and international sales targets for managerial review and provide purchasing suggestions to improve processes;

·         Assist in establishing effective internal operations by ensuring proper employee training and compensation;

·         Supervise, support and evaluate the activities, productivity and work of all purchasing and sales representatives


The following are required:

  • A secondary high school diploma;
  • At least 1 1/2 years of experience in sales supervision, with good experience in trade shows and in-store/on-the-road sales upselling
  • Thorough knowledge of sales and training processes for skin care products
  • Good English communications skills

The following are not required but will be considered as assets:

  • Fluency in languages other than English and French
  • High level of proficiency in the following programs: Microsoft Office and Adobe Suite



Conditions of Employment:

  • Full time, permanent position – 35 hours per week
  • $22.50 per hour. Applicable 1 ½ rate will apply after 44 hours of work week
  • Location of work: Across GTA and Canada for trade shows, but main office location: 90 Basaltic Road, Unit 7, Concord, ON L4K 1G6


How to Apply:

  • By email:
  • By replying to this post


We are an Equal Opportunity Employer and we welcome applications from all qualified candidates. However, please do not contact the office directly as resumes and cover letter will be assessed first before interviews are scheduled.



Job Title Sales Supervisor
Company Name Adore
Category Category -> Retail
Job Type Job Type -> Full-Time
Salary 22.50
Location Concord
Area Location -> ON GTA - Toronto