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Dispatcher
Posted date [Sep-08-17]  (ID: 160589)
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Since its establishment in 1997, Pan-Pacific Personnel Inc. has been a leading staffing agency focused on Japanese businesses in Canada. From permanent employment to contract employment and temporary assignments, Pan-Pacific will help you find the job best suited to your skills and circumstances.

Please complete the Online Registration Form and send your resume from our Web site. We'll send you the job opening information that may interest you....

Job Title: Dispatcher
Reference #: PFTCBC230817
Employer: International Freight Forwarder
Location: Richmond
Duration of Employment: Permanent Full-time
Starting Time: ASAP
Work Hours: 8:30 a.m. to 5:00 p.m. with 30 min lunch break (Mon- Fri) * Flexibility to work day/ afternoon and weekends required.
Compensation: 40-43k with experience (MSP, Group Insurance, RRSP and DPSP after completion of the probationary period.)

Key Responsibilities:

- Plan, organize and coordinate all activities related to dispatching, routing, and tracking company trucks to ensure that the work is accomplished in a manner consistent with customer requirements.
- Act as a liaison between customers, vendors, partners and drivers in order to maximize operational efficiencies and minimize mistakes.
- Maintain a good relationship with shipping lines for equipment control and release.
- Schedule trips and maximize equipment efficiency and utilization.
- Work with Transportation Supervisor to maintain equipment consistent with the preventative maintenance program and requirements. Schedule and keep record of any equipment issues and truck repairs.
- Respond to queries from employees and customers regarding service issues.
- Contact customers to ensure service requirements are met and provide information regarding alternative or new services.
- Watch closely reservation gateway compliance ratio, and deal with reservation dispute with terminals.
- Maintain the accuracy of the loading schedule and import schedule data base.
- Prepare various daily, weekly and monthly reports.
- Communicate with all Drivers on a daily basis to give instructions, directions and to keep track of their daily trips.
- Request and schedule appointments at the different ports.
- Direct drivers to appropriate loading dock.
- Record and maintain files updated with customer’s requests, charges, expenses, inventory, and other dispatch information.
- Prepare necessary paperwork relating to shipping schedules, customs, fueling, loading and provide to the appropriate stakeholders.
- Greet and direct visitors and perform general office duties.
 

Requirements/Qualifications:

- College or post-secondary diploma.
- Minimum 2 years of previous experience in similar positions is required.
- Strong customer service skills and detail oriented.
- Excellent English communication skills both verbal and written
- Flexibility to work day/ afternoon and weekends
- Computer skills; Microsoft office, email, internet explorer, etc. and ability to learn proprietary business software applications
- Ability to work under pressure, multi-task, organize and prioritize work load in order to meet numerous deadlines.
- Strong attention to detail.
- Willingness to learn and team player.
- Valid BC class 5 driver’s license
- Mandarin or Cantonese speakers preferred.


* Please apply only if you possess all of the requirements.
* Please visit http://www.panpacificpersonnel.com, go to 'POSITIONS AVAILABLE’ click “Dispatcher” and apply.
* We thank all applicants; however, only those candidates under consideration will be contacted.

Job Title Dispatcher
Company Name Pan-Pacific Personnel Inc.
Email
Category Category -> Transportation / Logistics
Job Type Job Type -> Full-Time
Salary
Location Richmond
Area Location -> BC - Vancouver