Location: VAUGHAN (WOODBRIDGE, ON)
Company Website: www.ihealthcentre.ca
IHealthCen tre is a multidisciplinary clinic that is dedicated to excellent patient-centered care, from our secretarial staff, doctors, and administrators. We put our patients first in everything we do. Our model of primary care doctors and specialists integrated with onsite comprehensive diagnostic services allows us to collaborate with each other, to provide care to complex patients with multiple comorbidities in need of acute and chronic disease management. Our community and tertiary care hospital affiliations allows continuity of care for our patients. As part of our dynamic team, you too, can play an integral role in providing excellent patient care.
Perform secretarial, clerical, and receptionist duties for a busy and fast paced health care center.
Support and adhere to the clinic’s policies and procedures
Communicate with internal staff, patients, families, and external parties with an emphasis on respect and customer service
Greet and direct patients pleasantly upon arrival while verifying their appointment time
Registering and arriving patients by verifying patient information is up to date and accurate, while making the appropriate changes in the EMR.
Accept and coordinate telephone calls, voicemails, and inquiries; processing them in an appropriate and timely manner while providing accurate information
Manage confidential information in a sensitive and professional manner
Handle difficult or emotional patient encounters in a professional manner, responding promptly and professionally to the patient's needs
Take physicians’ written and verbal orders, and processes them in a timely manner, notifying the appropriate staff as required.
Demonstrate accuracy and thoroughness when entering information into the EMR (Electronic Medical Record) system
Other assigned duties and responsibilities as needed
Education and Experience:
Grade 12 Diploma or equivalent
Working Knowledge of Medical Terminology
Experience dealing with the public in a fast paced environment
Medical Secretary / Medical Office Assistant certificate or equivalent an asset
Previous experience using an EMR an asset
Excellent written, verbal, and interpersonal communication skills
Ability to function in a busy environment and prioritize under stress with frequent interruptions
Team player with maturity in dealing with all contacts, providing a high level of customer service
Reliable and punctual with a positive attitude that will contribute to building a positive work environment
Fluent in Punjabi, Hindi, or Italian an asset
How to Apply:
Please forward your cover letter and/or resume to firstname.lastname@example.org
Only resumes submitted on/before August 24, 2016 will be accepted