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Ocean Freight Supervisor
Posted date [Sep-08-17]  (ID: 160585)
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Since its establishment in 1997, Pan-Pacific Personnel Inc. has been a leading staffing agency focused on Japanese businesses in Canada. From permanent employment to contract employment and temporary assignments, Pan-Pacific will help you find the job best suited to your skills and circumstances.

Please complete the Online Registration Form and send your resume from our Web site. We'll send you the job opening information that may interest you....
This post has expired! It was posted more than 90 days ago.

Job Title: Ocean Freight Supervisor​
Reference #: PFLCBC020817
Employer: International Freight Forwarder
Location: Richmond

Duration of Employment: Permanent Full-time
Starting Time: ASAP
Work Hours: 8:30 a.m. to 5:00 p.m. with 30 min lunch break (Mon- Fri)
Compensation: 50-55k or DOE (MSP, Group Insurance, RRSP and DPSP after completion of the probationary period.)

Key Responsibilities:

- Provide exceptional customer service by coordinate and communicate consistently with clients, ocean carriers and vendors to ensure accurate information is relayed to all parties.
- Receive all incoming sales inquiries (directly from customers, overseas agencies or Sales) for accounts not known to be assigned to the Logistics Coordinator.- Provide ongoing support to team members specially in problem solving 
- Provide ongoing support, coaching and training to direct report and new employees
- Maintain professional communication with all departments to provide feasible and sustainable service to clients.
- Ensure that all shipments are in compliance with the local laws and regulations governing the import and export industry.
- Negotiate and maintain rates with different shipping lines and strengthen relationship with them.
- Responsible for customer rate tariffs (monthly), space management (daily) and rate management (daily/weekly) through following the process with Systems Manager/Ocean manager
- Provide pricing quotations and follow-up on quotes (as a back-up in the event that pricing team cannot)
- Oversee quarterly assessments and forecasts of Export's financial performance against budget. 
- Work with the management team, developing and implementing organizational strategies, policies and best practices.


- Bachelor degree or technical diploma in Logistics, Business or a related field is required.
- CITT / CIFFA a definite asset.
- Strong customer service skills and high attention to detail required

- Minimum 2-3 years of previous experience in similar positions is required.
- Valid class 5 driver’s license
- Familiarization with shipping hazardous material preferred, but not required.
- Demonstrate problem solving, negotiation and decision making skills required;
- Excellent English communication skills both verbal and written
- Excellent computer skills and proficient in Outlook, Microsoft office, internet explorer and ability to learn proprietary business software applications
- Ability to work under pressure, multi-task, organize and prioritize work load in order to meet numerous deadlines.
- Excellent interpersonal skills and open to direction and collaborative work style.
- Ability to look at situations from several points of view and commitment to get the job done.
- Mandarin preferred.

* Please apply only if you possess all of the requirements.
* Please visit, go to 'POSITIONS AVAILABLE’ click “Ocean Freight Supervisor​and apply.
* We thank all applicants; however, only those candidates under consideration will be contacted.

Job Title Ocean Freight Supervisor
Company Name Pan-Pacific Personnel Inc.
Category Category -> Transportation / Logistics
Job Type Job Type -> Full-Time
Location Richmond
Area Location -> BC - Vancouver