OK TOUR COMPANY LTD. dba OK TOUR in Downtown Vancouver location seeks a Permanent and Full-Time TOUR GUIDE SUPERVISOR
Position: TOUR GUIDE SUPERVISOR
• Supervise a team of TOUR GUIDES to make sure their schedules are organized in a daily, weekly and monthly basis.
• Monitor and coordinate the schedule of TOUR GUIDES with scheduled trips and tours.
• Monitor and check on tardiness and absences of TOUR GUIDES.
• Assign alternate TOUR GUIDES in case of absences of assigned TOUR GUIDES.
• Prepare reports and tour schedules.
• Train and evaluate the performance of new TOUR GUIDES.
• Receive feedback from customers and report to management any problems or issues.
• Receive complaints or concerns from customers.
- Completio n of secondary school
- 1~2 years of related experience
- $19.00 - $20.00 per hours / 40 hours per week
- Proficiency in English
Job Location: Floor 2nd 590 Robson St., Vancouver, B.C., V6B 2B7
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